We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return within 30 days for a refund. Buyer pays return shipping if the return is due to reasons caused by them.
If you choose expedited shipping or voluntarily select a more expensive delivery method, we will not support a refund for the additional shipping cost.
Items must be unused, in the same condition as received and include all original packaging. Also, if the products have been opened but remains in a condition suitable for resale, it can still be returned.
Carefully pack any items to avoid damage during transport. We do not accept responsibility for any products returned that are lost or damaged in transit. If the product is damaged during shipping, we may charge a fee ranging from 10% to 50% based on the extent of the damage.
Please ask us questions before making a purchase. If item is defective, please contact us within 5 days of receiving the item. We will replace the item once we receive defective product.
If you are not satisfied with the products you receive for any reason, please contact us and we will do our best to resolve the issue!
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
If the consumer cancels the order before the delivery time and within the time specified by the website for canceling the order, the order can be canceled.
If you wants to cancel your own order, you have to inform us about it before the order has been shipped. Orders can usually be cancelled within 2 days of placing the order. And we will inform you about cancelling the order via email. The customer can cancel the order if the time of cancelling the order is earlier than the delivery time or within the time specified by the website.
Before processing the refund, we will send you the relevant documentation or deduction criteria. If you need to review them at a later time, please contact us for assistance. Once we receive a refund request, it will be processed within one business day. After we process the refund, it's your paying bank's turn to join and process the transaction. The refund may take up to 5 business days to appear on your statement (PayPal), depending on the processing time of your bank.
If the order has already shipped, you will receive a notification that the order is already on its way and that refund is available after you will return the package to us. When the return reaches us, you will issue a refund for the order.
Orders can usually be handled within 2 days of placing the order.
Return address: No. 69 Haier Street, Qingdao 266300, China.

Customized products are no return and no refund.

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